A
thorough examination of the causes of an existing or anticipated performance
shortfall.
A plan for
periodic examination of progress and subsequently revised assignments
and assistance.
Determination
of the present level of English language skill, complete with prescription
of training needed to achieve standard English usage.
When normal
training courses and self study are insufficient for full mastery of standard
English, referral to the proper service.
Custom development
of single training courses or entire training and development programs
to meet the needs of one or many people.
Several forms
of support after the formal training solutions have been completed, including
telephone counseling, editing and correction of written materials, etc.
Active
Listening for Managers
Business Listening
Business Reading
Business Writing
Conflict Resolution
Conversation, Idioms,
& Pronunciation
Cultural Sensitivity
Customer Service
English as a Second Language
Facilitation and Presentation
Interpersonal Communication
Listening and Speaking
Management and Supervisory
Managing Across Cultures
Sales
Stress Management
Teamwork and Leadership
Telephone and Voice
Even though
everyone has been on the receiving end of training and education, that
doesn't mean that everyone is an excellent teacher. We can turn well-intentioned
people into excellent teachers.
Certain skills, knowledge, and attitudes result in certain job performance
levels. We can measure those performance levels and determine the specific
skills, knowledge, and attitude changes needed to bring it up to par.
There are many excellent language, culture, and communications training
materials on the market, but not all will meet your people's needs. We
can separate the wheat from the chaff and ensure that your training dollars
are well spent.
